Orders are typically shipped within one business day of being placed. Transit time will depend on the destination, but in general delivery to the Greater Toronto Area and southern Ontario takes 1 to 2 business days; northern Ontario, Quebec & Manitoba is 2 to 3 days; prairie & maritime provinces 3 to 4 days; British Columbia 4 to 5 business days. Shipping to the United States generally takes a week to 10 days, depending on the destination.
You can always see what the shipping amount will be before you complete your order by viewing your shopping bag, clicking on "Add Info" on the Shipping line below your sub-total, and entering your country, province/state and postal code/zip code. If you are unable to see a shipping amount for your location, or if the amount shown seems incorrect, please contact us for assistance.
Once you've completed your order you will receive email updates as it progresses, including a tracking number once it has actually been shipped.
Products that are out of stock will be clearly marked as such. If a product is not marked as "Out Of Stock" then it is currently in stock and available for purchase.
Some large orders may be too big to be handled by our usual courier services, so if you are considering a larger purchase please contact us to see what other transportation options are available.
If you are ordering from the United States, please be aware that Thinkamajigs does not collect any U.S. taxes or duties when you complete your purchase, so you may be asked to pay these amounts to the courier upon delivery.
Customers who enter a shipping address in Ontario may choose pick-up as an option. Any pick-up order must be paid for in advance as we cannot guarantee the availability of stock that has not been paid for. Once paid, pick-up orders will be held for a maximum of two weeks. If the order has not been picked up after two weeks, it will be canceled and refunded.
Any returns must first be authorized by us. Returns are accepted within 30 days after the shipment is delivered to you, and must include all original packaging. If you will not be able to examine your order immediately upon delivery, please consider asking us to delay shipping until a date that you will be able to inspect it in a timely manner. Returns received within 30 days of initial delivery will be processed for your choice of either a refund or a store credit. Returns received more than 30 days after initial delivery may be subject to a restocking fee, or rejected outright. Returns that are not in their original packaging may be subject to a restocking fee, or be rejected outright. Damaged returns will not be accepted.
If a return has been authorized by us, you will be sent a link and an authorization code to generate a return Canada Post shipping label. You will simply need to fill in your own contact information (address, phone number, email), print the label, pack up the items to be returned, attach the label to the parcel and drop it off at a local Canada Post location. Once we receive the returned item(s) we will issue the refund or store credit. Refunds will be processed via the same method of payment that was used for the original purchase. Shipping charges cannot be refunded.
As we are constantly adding new items to our product selection and striving to improve our existing items, product descriptions, pricing, and availability may change at any time without notice. In the event of a discrepancy between what appears in our catalog and on our website, the website shall always be taken as the most current and correct information.